ETQ Customer Support
We’re here to help all day, every day
With 3 levels of QMS support, choose the plan
that best suits your and your organization’s needs.
Compare top features
Silver
Ideal if support is needed only during the work week
Gold
Preferred PlanIdeal for organizations with multiple locations across multiple time-zones
Platinum
Ideal for customers with the most stringent mission-critical requirements
Online Support Portal
Support Hours
8 X 5
24 X 7
24 X 7
Number of Certified ETQ ambassadors
3
5
10
Support Response Times
(4 – 24 hours)
(2 – 8 hours)
(1 – 8 hours)
Access to New Releases, Patches and Hot-Fixes
With Priority
Academy
SaaS Customers only
Academy Live
Community
Named Support Coordinator
Customer Conference Discount
Compare top features
As I became more familiar with ETQ Reliance, I realized that it’s more than just a quality system—it’s a platform to create new applications from scratch or, quite easily, ‘translate’ many older applications into the Reliance environment.
